At Roots of Uganda, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

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1. Information We Collect

 

When you use our website, contact us, or book one of our services, we may collect the following information:

• Name, email address, and phone number

• Travel preferences and booking details

• Payment information (processed securely through third-party providers)

• Any information you choose to share with us in communication

We do not collect unnecessary personal data and only store what is needed to provide our services.

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2. How We Use Your Information

 

We use your personal data to:

• Process bookings and manage your trip

• Respond to inquiries and provide customer support

• Share updates, offers, and news (only if you have subscribed to our newsletter)

• Improve our website and services

We will never sell or rent your personal information to third parties.

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3. Sharing of Information

 

We may share your information with trusted service providers (e.g., accommodation, transport, or activity partners) when necessary to deliver your booking. These partners are required to handle your data securely and only for the purpose of your trip.

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4. Data Storage & Security

 

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. Your information is stored only as long as necessary for the purposes outlined above.

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5. Your Rights

 

You have the right to:

• Request access to the personal data we hold about you

• Correct or update your information

• Request deletion of your personal data (unless we are legally required to keep it)

• Withdraw consent for receiving marketing emails at any time

To exercise these rights, please contact us at

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6. Cookies

 

Our website may use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

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7. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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8. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us